Managing Quality: Integrating the Supply Chain

Book Summary:

This text book offers readers a thorough introduction to quality management by presenting a supply chain theme as the unifying framework for quality improvement. The supply chain thread enhances the integration of systems with customers, suppliers, technology, and people. The colorful, stunning text appeals to visual learners and grabs readers’ attention at the outset. The book elicits a theme of “currency” while offering updated vignettes and references to remain state-of-the-art. The new edition is selectively edited and enhanced with new content that maintains its scope and withstands pivotal points in each section.This book keeps a competitive advantage by sustaining and building on cutting edge, relevant topics in quality management.

ISBN: 9780133798258

Author:

Thomas S. Foster

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